In today’s business world, the need for streamlined communications is stronger than ever before. Whether your business runs out of a physical office, a series of remote locations, or something in between, you’ll always need clear, easy channels for collaboration and communication to keep things running at a peak. And, if you can do so at a better overall price point, all the better.

Enter Switchvox.

Sangoma’s Switchvox is a Unified Communications as a Service (UCaaS) tool for fostering better interactions on your terms. This Asterisk-based offering can be deployed in virtually any on-premise, cloud-hosted, or VMware-based environment. The solution extends a variety of collaboration and productivity tools to help managers oversee – and employees thrive – in newer, better, and more communicative ways.

Why Switchvox?

Switchvox is more than a mere business phone system. It offers Unified Communications functions in a cost-effective manner. Some of its more distinguishing features include:

  • Hot Desking – Automatically preserves preferences and settings for individual users, by phone extension.
  • Presence – Includes status updates, messaging, and digital voicemail options from its intuitive interface, available on virtually any internet-equipped device.
  • Integration – Supports Microsoft Teams and Outlook, Salesforce, Zendesk, and most web browsers.
  • Additional Elements – Runs conferencing, chatting and instant messaging, videoconferencing, intelligent call queueing and IVR (interactive voice response) applications, among others.
  • Device Support – Includes most Sangoma model IP phones.
  • No Blindside Fees – Best of all, Switchvox makes all of its features available to all handles without incurring any additional charges for licenses.

Plus Reporting…

There’s also support for extensive reporting. With Switchvox, administrators can determine the root causes of problems – including call routing and SIP trunking – visualizing these issues on a GUI to understand how to best allocate resources and cover periods of higher demand. Switchvox’s reporting functions are available either on-demand or as part of a regularly scheduled audit and can be customized to address specific call logs, criteria, and timeframes. This intelligence can also be charted, in most cases, in your preferred format.

And – Whether In the Cloud or In Person – Much More!

On the cloud, businesses can benefit from many of the same types of calling options that are available through standard and (where available) high-def phone systems, but on a pay-per-use cost structure. There’s unlimited calling, extension-to-extension dialing, SMS messaging, and dedicated local numbers, per extension. That’s just part of it. Users can also point to a custom switchboard – available for each handle – in addition to visual voicemail and auto-attendant elements. And for those operating on-premise, admins can remotely handle most call-system aspects. Updates, patches, and integrations are streamlined, while automatic connections to a Sangoma gateway, SBC (session border controller), IP unit, or SIP trunking service is a given.

But perhaps the biggest benefit of Switchvox may be seen in your company’s ledger. This UCaaS is designed to provide more cost efficiency than comparable or legacy phone systems. And with Sangoma’s flexible deployment opportunities, reduced add-on costs, and a streamlined pricing model, Switchvox may be the best investment that you can make in business calling today.

For more information on Sangoma’s Switchvox and how it can help your organization increase its communications flexibility and cut bottom-line costs, you can request a brochure or call (877) 344-4861.
Excludes the Sangoma D80 model.